Shipping & Delivery Policy
PCWORLD.LK – Operated by KDKTEC
Last Updated: November 21, 2025
Shipping Methods
We partner with trusted couriers to deliver your orders quickly and securely across Sri Lanka and worldwide. Deliveries are made Monday–Friday (excluding public holidays).
Delivered via: Pronto Lanka, Domestic Express, Certis Lanka, Prompt Xpress, CityPak, GTV Courier, Express Parcel Service, IML Sri Lanka, Parcel Lanka, DHL, UPS, or FedEx.
Estimated delivery: Shown on product page & checkout.
Handled by specialist large-package carriers.
Estimated delivery: 1–3 weeks (details shown at checkout).
Important: We do not ship to P.O. Boxes or military APO addresses.
Order Updates
You will receive email, SMS, and WhatsApp notifications at every stage: order confirmed, shipped, out for delivery, and delivered.
International Shipping
Yes – we ship worldwide using reliable international couriers.
Free Shipping
Free shipping is occasionally offered based on order value, promotions, or supplier terms. Check the product page and cart for current eligibility.
Next-Day / Express Delivery
Available when our suppliers or courier partners have local stock or branches in your area (domestic & select international locations).
Damaged or Defective Items
If your order arrives damaged, contact us immediately with photos/video via hotline, email, or WhatsApp. We will coordinate with the supplier for a free replacement, return, or full refund.
Questions?
We’re here to help! Reach us anytime through our Contact Us page, hotline, WhatsApp, or email.
PCWORLD.LK Online Shop
Fast • Secure • Island-wide & Worldwide Delivery